Quest Employee Assistance Program

The Quest Employee Assistance Program provides professional, confidential counseling services to help employees and their immediate family members resolve personal problems. Because the needs of every employer are somewhat different, we can customize the EAP for your employees within your budget.

Quest EAP also provides services to our employer groups such as:

• On-site critical incident support
• Guaranteed 24 hour response
• Short-term counseling for management personnel
• Conflict resolution sessions
• Educational sessions for the entire staff

Some of the advantages of the Quest Employee Assistance Program over other EAP's:

• We are regionally focused and headquartered in 33 counties in Central PA and 9 counties in Maryland. For the complete Quest EAP Provider Network click here (.pdf).
• Lancaster General Hospital Employees may click here for the LGH-only information on our EAP Provider Network (.pdf)
• Access to a national network is also available for those employees who live or work out of the area, or may find themselves facing a crisis while traveling on business or vacation
• We can customize your program to fit your company's needs rather than the “one size fits all” approach of many of the national vendors.
• We guarantee your employees “Ease of Access” to our providers and our licensed behavioral health specialists are available 24 hours a day, 7 days a week to meet your employees' needs.

For more information:

• Supervisor Training: Using the EAP in Supervision
• Supervisory Referral Process (PDF)
• Supervisory Referral Guidelines for Documentation (PDF)
• Informed Consent Form (PDF)
• Supervisory Referral Form (PDF)
• Employee Status Report (PDF)

• View the Member Brochure (PDF)
• View the Employer Brochure (PDF)

Frontline Newsletters

• For Employees June 2007 (PDF)
• For Employees May 2007 (PDF)
• For Employees April 2007 (PDF)

• For Supervisors - June 2007 (PDF)
• For Supervisors - May 2007 (PDF)
• For Supervisors - April 2007 (PDF)

If you have any questions, you can e-mail Connie Stock at cstock@questbh.com.

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